Refund policy

At DENSTREET, all sales are considered final.

Due to the nature of our products and our order fulfillment process, we do not accept returns, exchanges, or refunds for change of mind, incorrect size selection, or unwanted items. We strongly recommend reviewing the product description and size information carefully before placing your order.

Damaged, Defective or Incorrect Items

If your order arrives damaged, defective, or you receive an incorrect item, please contact us as soon as possible after delivery. Include your order number and clear photos of the item and packaging so our team can review the issue.

Where required by applicable consumer protection law, we will provide the appropriate remedy.

Order Cancellations

Once an order has entered processing or production, it cannot be cancelled or modified. Please double-check your shipping details, products, sizes, and quantities before completing your purchase.

Important Notice for EU Customers

Nothing in this policy is intended to exclude or restrict any mandatory consumer rights provided by applicable law. Where a statutory right of withdrawal, refund, replacement, or other remedy applies and cannot legally be waived, those rights will take precedence over this policy.

Contact

For questions regarding an order or an issue with a product, please contact DENSTREET Customer Support and include your order number.

By completing a purchase from DENSTREET, you acknowledge that you have read and understood this Refund & Return Policy.